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Where Has Your DA T-shirt Traveled To?

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We created what I think is a stellar company t-shirt some time ago. The shirt speaks a little more to our former After Effects video line than our current Adobe Photoshop plugins. But we’re almost out of them so the next line will be photo-centeric.

Sometimes our ‘anarchist’ t-shirts take matters into their own hands, er, arm holes and wind up in the most interesting locations.

Just recently in August 2008, at the Burning Man arts event in Reno, Nevada, USA.

Where Has Your DA T-shirt Traveled To?

Digital Anarchy Sells Video Plugins (a letter from Jim)

As some of you know we have sold off our film/video plugins to Red Giant Software to focus on the Photoshop side of our business. For the details you can read the press release here.

We’re pretty excited about this as we’ve got some great ideas for Photoshop and think Red Giant will do a great job of taking care of those of you who’ve been our customers on the video side of things. We feel passionately about all our products and it was a difficult decision to make changes. However, we felt we were stretched too thin trying to handle both film/video and Photoshop. I’ve been talking to Andrew over at Red Giant for some time about doing ’something’ together, so when the decision was made to focus on one side of the company or the other, they were naturally first people to talk to. I’ve known Andrew and Sean over there for quite awhile and they’ve got a great team put together. So I’m confident they’ll be able to support and upgrade the products moving forward. They have some big ideas for many of the products, so I think you’ll be pleasantly surprised by many of the changes and updates they’ll be making over the next few months.

Digital Anarchy Sells Video Plugins (a letter from Jim)

Primatte Is Flexible & Stylish

My favorite job at Digital Anarchy is finding interesting customers to showcase their use of our products. It’s part detective work, part intuition, part fantastic reveal. I always come out of the experience having enjoyed the unique personality and creativity of the person I’ve worked with over the course of a few weeks

And with that statement… Here are our newest Primatte Chromakey gallery additions: Chris Ruhaak of Heartland Photos & Design (HP&D) and LENNON the Photographer of Los Angeles, CA. Both are very talented, established photographers. Their core businesses have a completely different focus and yet each man has been able to create a studio niche using greenscreen work and Primatte 3.0.

Chris Ruhaak specializes in many traditional kinds of portraiture, from seniors to children to weddings. As seen in the before/after images below, his HP&D studio uses Primatte to spice up the design for real estate business cards.


Primatte Is Flexible & Stylish

Designing Our Support Banner

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Well, the earth shook a little and in celebration of Memorial Day, we have posted a new version of our www.digitalanarchy.com website. It’s only been two years in planning; the challenges of a small company. Here is a fun design exercise that I would like to share.

I had the opportunity to design all of the banner graphics for our website. For the non-product sections, I wanted to have a little fun, so I conceptualized the Support Section banner by starting with two images. One is a banner graphic that I’ve always liked for the website www.inhouseticketing.com, which is a company that services tickets for many fun events in the Bay Area. The other is a photo a friend wearing her kool kid Digital Anarchy t-shirts after a bike ride.

Designing Our Support Banner

It’s Good To “Choose a Topic”

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Over the past few months, Digital Anarchy has migrated to using formal Support Forms for each product. (Well, as formal as ‘anarchists’ are going to get, anyways.) There are a few reasons for this.

One, often folks forget to give us important details, like their last name or the name of the DA product they need help with. To date, we support 16 products. If I have to do a search in our database to tie in someone’s first name with an email address, then counter-search that with the product(s) he may own… Well, I’m more likely to tackle the questions that are easier to answer first.

Two, we get a LOT of email every day. When people don’t fill out a proper title for their emailed request, that email will often go to a Spam folder. We check our Spam folders a few times a day, but they are chock full o’love. If your email is simply titled ‘Help!’ or ‘Purchase’ or worse yet, if it doesn’t have a title, that email is going to get lost in the shuffle of 250 other emails marked as **SPAM**It’s Good To “Choose a Topic”

Patterns in Anarchy

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Something that is interesting about doing our customer support is seeing the purchasing patterns. Each week seems to have a different theme in terms of products that are bought and requests that are sent

For instance, two weeks ago, the big sellers were 3D Assistants and Psunami Water. It was water, water, water all week long and everyone needed it yesterday, as if they were gasping for liquid. I have a feeling that the two factors working here were a writeup in Layers magazine about 3D Assistants, and a tutorial on the fabulous Digital Media Net by Kevin P McAuliffe.

Kevin has been a friend of Digital Anarchy for awhile and we always enjoy his articles, even when they’re not about us. :-) You can read the Psunami tutorials here on Audioproducer.com I’m trying to locate the Layers magazine article by Rod Harlan. That’s one of our favorite publications and I know it’s _somewhere_ around the office.

Patterns in Anarchy