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Argh, Matey! Pirates!

Once every year or two something happens to make me get a bug up my shorts about piracy. Generally I don’t care much about it… most piracy is done by college students, software ‘collectors’ (people that just download it to have it but don’t use it), and other people that wouldn’t buy the software anyways.

We recently had the technical guy at a photography studio give us a call. Their primary business is doing greenscreen photography for clients and they use Primatte for it. He called to complain that they had recently upgraded to Primatte 5.0 and that he gets an error message when he tries to run it on all his machines.

All of Digital Anarchy’s software looks for other instances of the plugin running on a network and shuts down if it sees a copy with the same serial number. This studio, which makes their living doing greenscreen, had one serial number. In his words “We have Primatte 3 installed on all our machines and never had a problem, but now it looks like we’ll have to buy more licenses. Why?”.

Argh, Matey! Pirates!

Wedding Photography and Money

For all the talk about cheap cameras and everyone becoming a photographer, there certainly seems to be a fair amount of money still being spent on Weddings. Although judging from the success of WPPI and similar tradeshows there are probably more photographers out there than the market can support. However, if you can successfully carve out a niche the money seems to be there. (As with most business, you’re sales and marketing prowess needs to be as good as your photography prowess)

Why do I think that?

Wedding Photography and Money

Tech Support in an Anarchist World

It’s interesting to see how other companies offer tech support and relating that to our philosophy on it. Not only other software developers, but places we buy from (like Amazon) and hardware that we buy.

Basically, our deal is if you bought it from us, we’ll make sure you’re supported on it. There’s no time limit, support contracts, or whatever. There’s some caveats with this… if new hardware comes along that isn’t supported by an older version, you might have to upgrade to get a working version. It can require a lot of work to support new versions of host apps and new OSes, so we need to charge for upgrades sometimes. But if you bought something and it’s supposed to work on a given system, we’ll support you on it. (this includes stuff that we sold to Red Giant if they’re not supporting it for some reason)

Tech Support in an Anarchist World

Clouds

I’ve ranted about clouds before… but this is actually in defense of them. There’s been a lot of todo about Amazon’s Elastic Cloud service going down for a couple days. The truth is, no solution… Clouds

Rules for Interns

This is a repost from the Final Cut Pro List. While I can’t take credit for it, it definitely has similar sentiments to some of the things I’ve posted about education. I think internships are… Rules for Interns